Hello & thanks for visiting Merrymint Designs! Please see below for all of our current policies and please don’t hesitate to contact us if you have any further questions.
In order to avoid delays on your order, we prefer that payment (through PayPal) is made up front for all purchases. We will send a reminder within 24 hours if payment has not been received. Please note that no materials will be purchased to complete your order until we have received full payment for purchased items.
1. Order a sample invitation set from our shop. (Please note that samples contain ‘sample’ text! We will gladly customize a sample for a $25 non-refundable deposit. Please contact us before ordering.)
2. Once you have received your sample and have decided to order, send us an email with quantities, any color changes, complete wording & details, and info on any extra printed pieces you will need for your wedding.
3. We will provide you with a custom quote for all of the items you have requested. Once approved, we will set up a reserved listing for you in our shop.
3. After we receive your payment, we will start work on your personalized proofs. We will send you an email with your digital proof(s) and make any necessary changes. If you need a hard copy proof, please let us know!
4. Once you are satisfied with the digital proof and you have double-checked for any spelling errors, etc… contact us to let us know you are ready to have your designs printed. We’ll get started right away and will be sure to keep you updated on the progress of your order.
5. When we have completed your order, you will receive a final email from us letting you know that your custom order has been shipped and when you should expect to receive it.
6. Enjoy your custom designs! Please leave us some feedback and let us know how we did! We’ll be happy to leave you feedback as well.
If you can dream it up, we can do it! We have designed custom table cards, seating cards, reception cards, programs, accommodation & direction cards … even water bottle labels and gift tags. If you want it, send us an email and we’ll find a way to help you get it!
Custom and large orders are welcome. Please feel free to contact us if you have any questions or unusual requests!
Samples will be mailed by USPS within 2 business days after your payment clears. Turnaround time on full wedding suite orders depends on quantity. Custom orders will be completed and shipped via USPS Priority Mail within 10 – 20 days after proof approval (please note that proofs will only be started once payment is received). You will receive communication from us throughout the above time period with status updates and any questions. If there is any concern about meeting a deadline, please don’t hesitate to contact us before ordering.
Due to the nature of these products, we cannot accept returns/exchanges of personalized and customized items. Proofs will be provided in advance, so please be sure to check for misspellings, punctuation and grammatical errors. While we do our best in ensure there are no errors on your designs, you are responsible for accurate proofing prior to giving us the go-ahead on printing.
If your item is damaged during shipping, or if there is an error that we are responsible for, please let us know asap and we will work with you to resolve the situation quickly!
In order to keep our prices low and your wallet happy, we work out of our own home and communicate largely via email and telephone. We don’t have to spend any extra money on rent and utilities for a brick & mortar shop and we pass those savings onto you! This doesn’t mean that we can’t meet face to face – if you’re looking for a completely custom design, or just want to see & feel some of our invitations in person, contact us and we’d be happy to arrange a meeting at a neutral location to discuss your ideas and find a solution perfect for you & your wedding!
All designs contained within this site are the intellectual property of Sherie & Cheryl LaPrade and Merrymint Designs. You are not permitted to use these designs (and/or derivatives of these designs) or the Merrymint Designs logo in any way without our prior authorization. Thank you for your compliance & understanding!